Werkstudent:in Customer Support & Community Management | Sprachen: DE/EN + FR oder IT (m/w/d)

You will be responsible for handling written customer inquiries and resolving issues in a timely and professional manner, and develop and maintain a positive atmosphere on social media by engaging with customers, responding to comments and questions, and building a strong relationship with our community.

Requirements

• You are passionate about sustainability and motivated to make a difference with us.
• You are proactive and enjoy working in a team, and you see every challenge as an opportunity to improve.
• You have excellent German language skills (C2) and good English language skills (B2/C1).
• You have good French and/or Italian language skills (B2/C1).
• You are currently studying in the field of Communications/Media Studies, Marketing, Online Marketing/Digital Marketing, or a related field.
• You are a strong communicator, able to find the right tone and explain complex things simply.
• You are diligent and efficient.

Benefits

• Exciting, meaningful, and purpose-driven work
• Great team spirit and regular team events
• A beautiful, bright, and spacious office in Munich
• An outdoor fitness area next to the office
• Special rate for EGYM Wellpass membership
• Free vegan lunch once a week
• A monthly voucher of €30 for everdrop products
• Family and friend discount codes for everdrop and other Startups for Tomorrow companies
• Membership in FutureBens & Corporate Benefits
• Flexible working hours
• 30 days paid vacation plus Christmas Eve and New Year's Eve off
• Flexibility: You can work remotely at least once a week if needed
• Additional 2 days paid vacation per year for environmental or community projects
• Your own MacBook, as long as you work at everdrop