Service and Warranty Support Representative
EveridgeKansas, United States
Posted January 14, 2026
Full Time
About the Company
Everidge is a leading national provider of commercial refrigeration solutions, offering a comprehensive portfolio that includes walk‑in coolers, blast chillers, cold prep tables, vacuum sealers, and a range of refrigeration components under the CrownTonka, ThermalRite, and other trusted brands. The company specializes in customizing indoor and outdoor refrigeration systems to meet diverse applications while maintaining affordability and ensuring food safety and freshness. Everidge distinguishes itself with rapid lead times, low freight costs, and quick delivery, coupled with responsive, turn‑key support from sales through installation. Its integrated brand network and focus on customer service make it a preferred partner for businesses seeking reliable, high‑performance cold storage solutions.
Job Description
The Service and Warranty Support Representative will act as the primary point of contact for customers for all service-related questions and repair needs, requiring excellent communication skills and a compassionate attitude.
Requirements
- High School Graduate or equivalent work experience
- 2-3 years technical field experience
- Strong customer service background with strong interpersonal, written, and verbal communication skills
- Proficient in troubleshooting refrigeration systems, installation errors, wiring and control circuits
