Customer Care Manager (China)

Everwest is seeking a Customer Care Manager to represent Western quality in the delivery of their customers. The role focuses on maintaining customer relationships, problem-solving, and efficient transport management. The company values a friendly, open culture and growth opportunities for employees.

Requirements

• At least one year of experience in customer service
• Fluent in English and Russian
• Good proficiency in Chinese (written and oral)
• Strong negotiation skills
• Quick orientation and good time planning and management skills
• Attention to detail, diligence, responsibility
• Fluent communication skills
• Ability to manage a large amount of information
• Teamwork

Benefits

• Professional and supportive team
• Leadership development programs
• Training opportunities
• Modern office with recreation areas
• Restaurant with employee discounts
• Holiday/birthday gifts
• Company events
• Employee recognition programs