Evolent Health is a healthcare company that is looking for a skilled System Administrator to join their NOC team. The successful candidate will be responsible for managing and maintaining infrastructure, ensuring high availability and performance.
Requirements
- Monitor cloud infrastructure and perform level 1 and level 2 troubleshooting
- Configure and manage various monitoring tools
- Perform Windows patching and vulnerability remediation
- Troubleshoot infrastructure issues and Active Directory access
- Develop and implement automation solutions
- Provide analysis and insights to various teams
- Create, operationalize, and manage NOC Standard Operating Procedures (SOPs)
- Perform system health checks and maintain related reports and communications
- Participate in stand-up meetings, conference calls, bridge/incident calls, documentation, and Root Cause Analysis (RCA) preparation
- Implement and maintain security measures
- Collaborate with other IT teams to ensure seamless operations
- Lead troubleshooting efforts for complex issues
- Perform advanced system maintenance and upgrades
- Mentor and train junior administrators
- Investigate issues outside of defined SOPs
- Work closely with technical teams (e.g., developers, sys admins, DBAs, infra teams)
- Execute corrective actions identified during post-incident reviews and RCA
- Identify and resolve performance bottlenecks as part of NOC
- Develop and implement automation solutions to streamline NOC operations using Terraform, GitHub, and Ansible
- Collaborate with cross-functional teams to identify automation opportunities and improve operational efficiency
- Maintain and update automation scripts and configurations to ensure optimal performance and reliability
- Monitor and troubleshoot automation processes to quickly resolve any issues
- Document automation workflows and provide training to team members as needed
- Apply SRE principles to enhance system reliability and performance
- Utilize PowerShell scripting to automate routine tasks and improve system management
Benefits
- 401k Matching
- Retirement Plan
- Generous Paid Time Off
- Tuition Reimbursement
- Relocation Assistance
