Account Manager - Digital Projects

The Account Manager - Digital Projects role involves fostering client relationships, building client success, and collaborating on technical and creative strategies. You will work with the project management and sales teams, and be responsible for client communications, contract negotiation, and project delivery.

Requirements

• 6+ years of experience working in the account management space
• 3-5 years of agency experience, preferably in digital marketing
• Proven track record of successfully managing web design and development projects
• Excellent listener and able to understand client needs
• Good estimation skills
• Follows and understands digital best practices, technologies, and trends
• Motivated by managing client relationships and handling multiple projects
• Comfortable with public speaking and presenting to stakeholders
• Experience using CRM and project management software
• Experience tracking goals and results
• Excellent communication skills in English
• Experience supervising others
• Experience selling to the US market

Benefits

• Impact: Work on projects for prestigious organizations that impact the lives of ten of thousands of users every day
• Challenge: Opportunity to take ownership of projects with a high level of creative and technical complexity
• Learning & Growth: A collaborative environment that encourages continuous learning and mentorship
• Culture: A company with a team from around the works that feels like a family
• Flexible hybrid: For candidates based in Montreal and its suburbs, this role follows a hybrid work schedule, with three days in the office and two days working remotely each week