Instrument Service Technician IV- Tues- Fri 2:30 pm- 1:00 am

Help us change lives at Exact Sciences, where we're helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most.

Requirements

• Installation & Qualifications: Install and commission laboratory instruments, ensuring qualifications are completed per service policies and procedures.
• Troubleshooting & Repair: Diagnose and repair instrument failures, assist with Root Cause and Corrective Action (RCCA) investigations, and escalate service concerns as needed.
• Preventative Maintenance & Calibration: Perform routine preventive maintenance and calibrations in accordance with service policies.
• Documentation & Compliance: Complete accurate service records, ensure documentation meets Good Documentation Practices (GDP), and comply with safety and regulatory requirements (e.g., OSHA, FDA, ISO, CLIA) and support the company’s Quality Management System (QMS).
• Knowledge & Training: Continuously develop expertise in servicing complex laboratory equipment. Train others on proper use of equipment.
• Teamwork & Communication: Collaborate with cross-functional teams and service engineers to ensure effective troubleshooting and maintenance. Communicate clearly with colleagues, management, and external vendors.
• Flexibility & Adaptability: Work independently or as part of a team, adapting to new information or unexpected situations.
• Quality: Operate under pressure, managing multiple tasks and/or deadlines while maintaining quality and attention to detail.

Benefits

• Paid time off (including days for vacation, holidays, volunteering, and personal time)
• Paid leave for parents and caregivers
• Retirement savings plan
• Wellness support
• Health benefits including medical, prescription drug, dental, and vision coverage