Customer Success Specialist (m/w/d)

Customer Success Specialist responsible for customer inquiries, resolving issues, and ensuring customer satisfaction. The role involves coordinating with other departments, identifying new market segments, and developing processes in the European region.

Requirements

• Customer service experience
• Customer service software (Zendesk) experience
• Good knowledge of German and English
• Experience in the financial sector

Benefits

• Competitive salary
• Flat hierarchies and short decision-making processes
• Flexible working hours and home office options
• Modern workplace in Munich
• Dynamic and highly motivated team
• Team events and coffee on the house