Customer Service Representative

Provide product information and resolve customer issues with accuracy and efficiency as a Customer Service Representative in a hybrid work environment.

Requirements

• Minimum 2 year experience in a helpdesk, service desk or contact centre environment
• Fintech or Financial Industry experience will be highly regarded
• Proficiency in English (written and spoken)
• Ability to support a variety of start times (shifts can range from 4 am to 5 pm)
• Exceptional attention to detail and accuracy
• Experience using customer service software/ ticketing systems or CRM (Zendesk desirable)

Benefits

• Generous salary package
• Casual dress code
• Delicious office snacks
• Dynamic, positive work environment
• Fantastic team culture
• Guidance and mentoring from leaders within the business
• Flexible working environment (work from home & remote working options)
• Gym subsidies