Solutions Engineer

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Requirements

• Understand the needs and objectives of our customers, and then design a technical solution which can build a new customer service or solve customer business problems
• Provide Technical expertise through sales presentations, Solution designs, Solution demonstrations, Proof of Concept tests
• Design differentiating solutions and articulate business value of F5 Solutions
• Provide solution designs and suggest technical configurations
• Develop and maintain a high level of technical knowledge of F5, the relevant industry and Sales aptitude
• Foster a collaborative, team-based environment, sharing best practices and success and building positive relationships
• Maintain knowledge of competitive landscape and share knowledge
• Actively utilize SE tools: Salesforce.com, sharepoint, email groups, and other SE Readiness programs
• Understand and effectively utilize F5 organizational resources
• Effectively negotiate and pursue conflict resolution
• Uphold F5’s Business Code of Ethics; promptly reporting violations of the Code or other company policies
• Proactively develop relationships with technical teams in her/his accounts, complementing the efforts of her/his team’s account manager
• Articulate the F5 Sales Strategy, Messaging and Positioning of F5 solutions and their value proposition to address customer business outcomes
• Identify, qualify and drive opportunities from the technical perspective
• Help figure out viability of opportunity and map out political structure
• Deliver sales pitch/whiteboards at technical and CxO level
• Understand and follow F5’s support case critical issue process
• Partner with the F5 Technical Support, guiding customers and partners on how they can more quickly resolve their cases