Account Manager DACH Market
FactorialBarcelona, Catalonia, Spain
Posted January 31, 2026
30 - EUR
Full Time
About the Company
Factorial is an all-in-one HR Software fast-growing company founded in 2016, aiming to help SMEs automate HR workflows, centralize people data, and make better business decisions.
Job Description
Factorial is seeking an Account Manager for the DACH Market to provide support to existing customers, build strong relationships, and drive satisfaction, retention, and growth. The ideal candidate is passionate about simplifying processes, customer-focused, and proactive.
Requirements
- Native level of German and fluent in English
- Customer-focused experience in support or satisfaction roles
- Passion for simplifying processes and removing obstacles for customers and colleagues
- Ambitious, proactive, and a positive team player with strong organizational skills
- Confident using CRM tools and unafraid to pick up the phone to support clients
- Ready to thrive in a fast-paced, startup environment
- Eager to take ownership and contribute to continuous improvement
Benefits
- High growth, multicultural and friendly environment
- Save expenses with Cobee and get your salary in advance with Payflow
- Healthy life with Gympass
- Private health insurance with Alan
- Language classes with Yolk Academy
- Discounts with Syra, Nora, and Apeteat
- Simplified taxes and maximized savings with TaxDown
- Breakfast in the office, organic fruit, and free caffeine and theine
- Flexible schedules, pet friendly, and no dress code
