VIP Account Manager
FanaticsMissouri, United States • Milwaukee, Wisconsin, United States
Posted July 14, 2025
79000 - 99000 USD year
Full Time
About the Company
Fanatics is a global digital sports platform that connects passionate fans with licensed merchandise, collectibles, and betting services. With over 22,000 employees serving more than 100 million fans worldwide through e-commerce, retail, and in-venue locations, Fanatics offers a comprehensive ecosystem for buying, collecting, and betting on sports.
Job Description
Fanatics Betting & Gaming is seeking a VIP Account Manager to build and maintain relationships with VIP players, optimize their value, and improve their overall experience. The role involves managing customer portfolios, engaging with players, identifying growth opportunities, and reporting on key performance indicators. This is a hybrid role reporting to the VIP team.
Requirements
- Manage and build a portfolio of VIP players
- Regularly engage with VIP players to increase loyalty
- Meet productivity, quality, and Service Level Agreement targets
- Provide detailed reports to managers and relevant departments
- Help plan, attend, and host VIP player events
- Deliver against company responsible gaming metrics
Benefits
- Health benefits
- Paid Time Off
- Retirement Plan
- Relocation Assistance
