CRM Business Operations Manager
Faraday FutureGardena, California, United States
Posted September 30, 2025
Full Time
About the Company
Faraday Future (NASDAQ: FFAI) is a global intelligent mobility ecosystem company dedicated to empowering people through advanced technology. The company focuses on developing electric vehicles and autonomous driving solutions that enhance connectivity, safety, and freedom of movement. Faraday Future's key value proposition lies in its innovative approach to sustainable transportation and user-centric design.
Job Description
Faraday Future is seeking a CRM Business Operations Manager to drive global CRM/CDP business operations, optimize user lifecycle management, and support key sales channels. The role involves ensuring CRM systems are living, breathing ecosystems that improve customer experience and retention. The ideal candidate will work with a team of industry experts.
Requirements
- Bachelor’s degree or above in Marketing, Information Systems, Data Analytics, or related field
- 8+ years of experience in CRM/CDP operations, sales support, or customer lifecycle management
- Proficiency with CRM tools like Salesforce, Microsoft Dynamics, or other CRM systems
- Strong data skills in Power BI, Excel, and SQL
- Ability to work with global cross-functional teams and communicate in both English and Chinese fluently
Benefits
- Healthcare + dental + vision benefits (Free for you/discounted for family)
- 401(k) options
- Relocation assistance + reimbursement
- Casual dress code + relaxed work environment
- Culturally diverse, progressive atmosphere
