Retail Support Specialist
FASHIONPHILEIrvine, California, United States
Posted February 23, 2026
40000 - 40000 USD
Full Time
About the Company
FASHIONPHILE is the leading ultra-luxury recommerce platform that specializes in high-end handbags, accessories, watches, jewelry, and shoes. The company delivers a seamless omnichannel experience—combining e-commerce, digital tools and premium in-store services—while partnering with Neiman Marcus to accelerate the luxury lifecycle. Its proprietary recommerce technology, pricing algorithm, and authentication platform connect the primary and secondary markets, enabling unmatched velocity and transparency for buyers and sellers alike. By blending deep luxury expertise with cutting-edge tech, FASHIONPHILE sets a new standard for resale value and customer trust in the ultra-luxury sector.
Job Description
FASHIONPHILE is a luxury re-commerce company that offers a sustainable alternative to traditional fashion experiences. We are seeking a Retail Support Specialist to support our Irvine, CA location in managing 'back of house' responsibilities, including inventory, customer support, shipping, and receiving new products.
Requirements
- Unloading, sorting, unpacking, and breaking down boxes for all incoming packages
- Preparing customer products for shipping based on company packaging guidelines
- Pulling products for customers
- Answering phones and supporting client scheduling
- Scanning and organizing products
- Processing customer & retail returns
Benefits
- Medical, Dental and Vision Coverage
- FSA options for Medical, Dependent Care & Commuter Benefits
- Paid Time off, Paid Sick Time, and Paid Holidays
- 401(k) with generous match program
- Free Life Insurance and AD&D
- Long Term Disability Insurance
- Employee Discount