Manager, Workforce Management
FavorCollege Station, Texas, United States
Posted October 23, 2025
Full Time
About the Company
Favor Delivery is a Texas-based food delivery service, part of H-E-B, specializing in swift and convenient meal delivery to hungry Texans. Leveraging a technology platform and logistics expertise, Favor offers a wide range of options from hot beverages to gourmet dishes, making it an essential service for both consumers and restaurants in the Lone Star State.
Job Description
The Manager, Workforce Management (WFM) at Favor is a key role in driving workforce planning, ensuring accurate forecasting, effective headcount planning, and optimized staffing strategies. This role partners with leadership to provide data-backed insights, shape planning processes, and support scalable operations, ultimately impacting both customer and runner contact demand. The position is critical to achieving service level agreements (SLAs) and business goals.
Requirements
- Forecasting, Planning & Scheduling
- Team Leadership & Real-Time Coordination
- Cross-Functional Collaboration & Reporting
- Data Analysis and Modeling
- Strong Organizational Skills
