Systems Support Specialist - Law firm exp. Required
Fawkes IDMWashington, District of Columbia, United States
Posted January 6, 2025
Full Time
About the Company
Fawkes IDM (Individual Development & Management) helps clients find, qualify, and hire individuals with deep technical capabilities. [email protected] For employers - our talent acquisition team consists of specialists who understand how companies operate. In a candidate-driven market, we have the relationships clients need. For job seekers - take charge of your career and pursue your passion. We'll help you find a job that matches not only your professional goals but your personal ones too. Service Offerings: Fawkes IDM offers flexible contracts to partner with our clients including Direct Hire Placement, Retained Executive Search, and Consulting models. Our Process: By combining industry experts with an experienced, multidisciplinary team, Fawkes IDM is able to evaluate candidates at both a strategic and technical level to deliver exceptional results. Focus Areas: Fawkes IDM currently specializes in finding and sourcing IT professionals across financial institutions, legal, health care, manufacturing, operations, consultancies, and more. With backgrounds from IT, engineering, human resources, and management consulting, Fawkes IDM has the experience to reduce the time you spend on the hiring process. Intrigued? Contact us today to learn more! 610.400.1449 [email protected]
Job Description
This role is for a Systems Support Specialist focused on resolving workstation and software issues to maximize firm productivity. The position involves providing on-site and remote technical support, documenting issues, and collaborating with other IT teams to ensure efficient use of firm technology. It is an in-house position with a focus on Windows environments.
Requirements
- 5+ years of experience in Windows workstation implementation, management, and support
- Current certifications in relevant technologies such as Microsoft Windows 10 MCSA, CompTIA Network+ and A+
- Experience using and supporting Windows; MS Office and MS Office 365; SharePoint, Teams,Zoom, and Skype for Business; and document management systems such as NetDocuments
- Basic knowledge of Networking in an MS Server 2008 or 2012 environment
- Experience with basic laptop and printer repairs
- Experience with video conferencing equipment preferred
