Customer Service Rep
Federal SignalNorth Dakota, United States
Posted December 30, 2025
Full Time
About the Company
Rugby a Subsidiary of Federal Signal Corporation is located in Rugby, North Dakota. Federal Signal Corporation builds and delivers equipment of unmatched quality that moves material, cleans infrastructure, and protects the communities where we work and live.
Job Description
Rugby Manufacturing is looking for a Customer Service Representative for our Sales Department. Starting wage is between $20.00 and $24.00 depending on experience.
Requirements
- Research questions regarding order status, lead times, pricing
- Interpret specifications and completing accurate estimates/quotes in a timely manner
- Enter customer orders accurately, verifying pricing, and scheduling on the date requested by the distributor
- Assist customers in filling their loads to maximize freight
- Provide information for Parts and Accessory Sales and Operator/Installation Manuals
- Represent the company in a professional and courteous manner at all times
- Communicate ideas and concerns related to Rugby and the sales department in a timely manner
- Look for opportunities to positively affect gross margin & implementing them when appropriate