Customer Journey Strategist

We're Fever, the world's leading tech platform for culture and live entertainment. Our mission is to democratize access to culture and entertainment.

Requirements

• Define the CRM strategy and apply it to optimize customer retention, loyalty, and return rate
• Supervise and maximize the customer's lifetime value strategies ensuring maximum profitability
• Design and lead the development and execution of hyper-personalized direct communication programs at scale through various channels
• Map the Customer Journey, analyze the contact points, and maximize business opportunities

Benefits

• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in a location in the heart of Buenos Aires
• Home office friendly and flexible schedule
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with
• Health insurance and life insurance
• Free food, drink, and fruit at the office
• Gympass Membership
• English lessons