Join our agile scrum team as a Senior Software Engineer and contribute to building a world-class Contact Center platform for Fidelity.
Requirements
- 5+ years hands-on experience as a software engineer
- Proficient in Java and JavaScript frameworks (Angular, React, Node.js)
- Experience with building/enhancing CI/CD pipelines utilizing Jenkins or similar tools
- Expertise with Agile (Scrum, Kanban) delivery and software design, development, test and operational automation
- Familiarity with Docker/Kubernetes and container-based development and deployment practices
- Experience with Event Driven Architecture -- Kafka, Webhooks
- Test Driven Development -- JUnit, Jasmine, Karma, Protractor, Jest, etc.
- Familiarity with NoSQL (MongoDB, DynamoDB, etc)
- Ability to trouble-shoot complex data issues across the e2e technology stack
- Either hands-on Azure / AWS experience or demonstrated desire to build cloud experience (e.g. certifications, training)
- Demonstrated experience as engineer responsible designing, developing, testing, supporting, and troubleshooting the Contact Center products
- Proven ability to work independently and professionally in high pressure/visibility situations within tight timeframes