Filson Retail Key Holder - Vancouver, BC - FT
FilsonVancouver, British Columbia, Canada
Posted December 23, 2025
45960 - 45960 CAD year
Full Time
About the Company
Filson is a clothing company that provides pioneers of all fields around the world with unfailing goods made from the highest quality materials available.
Job Description
Filson is looking for a Key Holder to lead their team to achieve new heights every day. The ideal candidate will have exceptional selling skills, customer service, and clientele experience, as well as a minimum of one year in a leadership role.
Requirements
- Identifies customer needs and acts as an outfitter
- Supports the Store Manager in selecting store staff
- Supports the Store manager with coaching, developing and conflict resolution within the entire team
- Manages a training plan and in the moment coaching
- Supports marketing events and stories through in store promotion, clientele emails, and community outreach
- Prepares reports by collecting, analyzing, and summarizing information
- Ensures availability of merchandise and services
- Ensure that Filson Standards and Operating Standards are met or exceeded
- Protects employees and customers by providing a safe and clean store environment
- Manage customer service and selling to drive a performance culture
- Supports store operations by enforcing company programs, initiatives, policies and procedures
- Able to lift and carry 30 pounds
- Able to reach overhead
- Able to pull clothing and luggage from shelves
- Able to bend, kneel, or stoop
- Must be able to stand for long periods of time
Benefits
- Medical, dental & vision
- 401k with company match
- Employee assistance program
- Pet Insurance
- Merchandise discounts
- Complimentary employee bag after 90 days of employment
