Head of High-Volume Hiring, Customer Success (US Remote)

First Advantage is seeking a Head of High-Volume Hiring, Customer Success to drive growth, retention, and operational excellence across key industries. The role involves strategic leadership, revenue growth, operational excellence, and cross-functional collaboration.

Requirements

• Bachelor’s degree or equivalent working experience, MBA preferred
• 10+ years in account management with a proven record of success
• 5+ years in organizational leadership roles
• Expertise managing complex accounts exceeding $500K in value
• Salesforce CRM proficiency
• Experience in virtual work environments

Benefits

• Ability to work remotely with occasional business travel
• Medical, Vision, Dental, and supplementary benefit plans
• 401k with an employer match, and an Employee Stock Purchase Plan (ESPP)
• Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays
• Access to tech and growth opportunities, and leaders who want you to succeed!