Patient Financial Advocate
firstsourcOverland Park, Kansas, United States
Posted September 16, 2025
Full Time
About the Company
Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company established in 2001, offers specialized Business Process Services (BPS) with hyper-focused domain-centered teams and cutting-edge technology. The company provides transformational solutions in healthcare, banking, communications, media, and other industries, driven by a commitment to solving clients' biggest challenges. With over 32,898 employees and a presence in multiple global markets, Firstsource Solutions is a trusted growth partner for over 200 leading brands, including Fortune 500 and FTSE 100 companies.
Job Description
Firstsource is seeking a Patient Financial Advocate to screen patients on-site at medical facilities, assessing their eligibility for government assistance programs. This role involves collecting information, initiating applications, and providing transition to patient advocates. The position offers on-site work and a focus on client relationship and compliance.
Requirements
- Review hospital census.
- Screen patients referred to Firstsource for eligibility programs.
- Initiate application process.
- Identify needs and assist with enrollment.
- Record patient information.
- Document screening results.
- Face-to-face/telephone screening (when possible).
- Maintain accurate records.
- Adhere to policies and procedures.
Benefits
- Medical
- Vision
- Dental
- 401K
- Paid Time Off