Project Manager - Data & Analytics
Five9Manila, Philippines • Philippines
Posted October 3, 2025
Full Time
About the Company
Five9 offers a comprehensive suite of customer experience (CX) solutions powered by AI, enabling seamless, efficient, and hyper-personalized interactions. Our unified cloud-native platform integrates AI and human agents to meet unique customer needs, driving better business outcomes. Trusted by over 3,000 customers globally, Five9 leverages its AI, technology, and expertise to elevate CX.
Job Description
Five9 is seeking a Project Manager to manage external analytics and reporting projects, ensuring client deliverables are met while upholding Five9's professional values. The role involves coordinating cross-functional teams, validating data feeds, and communicating project status to stakeholders. Five9 emphasizes diversity, inclusion, and a positive work environment.
Requirements
- Gather requirements and translate into reporting specifications
- Coordinate with engineers to implement and validate reports
- Manage project timelines, communications, and documentation
- Support internal initiatives to streamline delivery
- Validate transmission of data feeds to clients
- Escalate blockers to senior leadership
- Communicate plans, progress, and status updates
Benefits
- Company stocks
- Annual merit increase
- Paid Leave with Cash Conversion
- HMO with free dependents
- Retirement Plan
- Life Insurance
- Internet and meal allowance on work from home
- Employee Assistance Program
- Government-mandated Benefits
- Employee Gift Card
