Customer Experience Consultant
FleetPartnersSydney, New South Wales, Australia
Posted October 30, 2025
Contract / Temporary
About the Company
FleetPartners Group is an ASX 300 listed, vehicle leasing, fleet management and employee benefits company. We support all types and sizes of businesses to acquire and effectively manage their vehicles, with over 90,000 vehicles currently under management. We also help everyday Australians to maximise their salary by administering employee benefit programs and help them to get into the car of their dreams.
Job Description
FleetPartners Group is seeking a Customer Experience Consultant to manage and resolve customer inquiries via phone and email, building strong customer and internal relationships. The role requires a proactive approach to problem-solving and a focus on exceeding customer expectations. The company values inclusivity, sustainability, and employee growth.
Requirements
- Experience in customer service (call centre, retail, hospitality)
- Strong communication and problem-solving skills
- Excellent verbal and written communication skills
- Customer-focused mindset
- Commitment to quality service
Benefits
- Hybrid work arrangements
- Incredible office space
- Additional days off
- Parental leave
- Employee benefits program
- Rewards program
