Senior Manager, Lifecycle Marketing
FlexNew York, New York, United States
Posted September 8, 2025
145000 - 164000 USD year
Full Time
About the Company
Flex is a revolutionary app transforming rent payments by allowing renters to choose when they pay, alleviating financial stress. The platform ensures timely rent collection for property owners while fostering flexibility and reducing rent regret. By turning rent into a marketable amenity, Flex aims to create a win-win scenario for both parties.
Job Description
Flex is seeking a Senior Manager, Lifecycle Marketing to own and lead their CRM program. This role focuses on enhancing the customer experience and improving retention within a rapidly expanding, NYC-based FinTech company. The role requires a strategic leader who can drive both transactional and lifecycle communications, manage a high-performing team, and leverage CRM technology for scalable personalized campaigns.
Requirements
- 7+ years in CRM or lifecycle marketing
- 2+ years in a leadership role
- Proven success building, scaling, and optimizing CRM programs
- Strategic analytical skills
- Ability to define high-level strategy
- Exceptional communication and leadership skills
Benefits
- Competitive pay
- Medical, dental, and vision
- 401(k) + company equity
- Unlimited PTO
- Parental leave
- Non-profit company match + pet adoption coverage
- Free Flex subscription
