Customer Service Specialist (m/f/d) Team DE

We're looking for a Customer Service Specialist to join our team in Darmstadt. As a key member of our team, you will provide exceptional customer support and consultation via phone, email, and ticketing systems.

Requirements

• Completed commercial apprenticeship or equivalent degree
• Professional experience in customer service, inside sales, or order processing
• Strong written and verbal communication skills in German and English
• High level of accuracy and diligence when handling customer requests
• Structured, independent, and reliable work ethic
• Strong service and solution orientation
• Ability to prioritize tasks and maintain overview even under high workload

Benefits

• Attractive package
• Company pension plan
• Company Health Insurance Plan
• Access to Top-notch IT and Office Equipment
• Stay Active and Healthy with our Gym partner
• Delicious lunch from our diverse menu selection
• Personal Development
• Convenient Location and Transportation Options
• 30 days of annual vacation
• Bike Leasing
• Hybrid/Onsite Working
• Discounted Public Transport Tickets