Customer Service Manager (x/w/m)
Allright GroupBerlin, Germany
Posted October 7, 2025
Full Time
About the Company
Flightright is a leading Legal Tech Automation platform that empowers consumers by helping them claim rightful compensation from airlines for delayed, cancelled, or overbooked flights. Since 2010, the company has processed over €200 million in compensations and serves more than 2 million customers across 22 nationalities with a team of experienced travel law experts. Flightright's no-win, no-fee model and fast, hassle-free process set it apart as a disruptor in the legal market.
Job Description
Allright Legal-Tech is a pioneer in IT-based legal services with over 10 million users in Germany and Europe. They are currently developing their legal tech subsidiary, Allright Legal-Tech, and seeking a Customer Service Manager. The role focuses on customer access to justice and shaping the future of legal technology.
Requirements
- Manage customer service operations.
- Ensure excellent customer experience.
- Maintain customer satisfaction.
- Develop and implement customer service strategies.
