Agent(e) service à la clientèle
FLOQuebec, Quebec, Canada • Montreal, Quebec, Canada
Posted March 13, 2026
Full Time
About the Company
FLO is Canada’s largest electric‑vehicle charging network, delivering a unified ecosystem that supports drivers at home, work, or on the move. The company provides smart home charging for single‑family homes and multi‑unit residences, while also operating thousands of public stations nationwide. FLO offers turnkey solutions for property managers, businesses, employers, and municipalities to accelerate EV adoption through reliable, easy‑to‑install infrastructure. Its distinctive combination of scale, seamless user experience, and comprehensive service portfolio sets FLO apart in the growing EV charging market.
Job Description
Customer service agent role at FLO, a company shaping the future of sustainable mobility. Provide high-quality service to B2B and B2C customers, perform diagnostics, and contribute to customer experience improvement.
Requirements
- Post-secondary education in any relevant field
- Minimum two years of experience in a customer service role
- Excellent communication in French and English
- Proficiency in Microsoft Office suite
- Ability to perform level 1 diagnostics and navigate in various technological tools
Benefits
- Collective RRSP
- Welcome days
- Recharge days
- Summer Fridays
- Telemedicine
- Extended vacations
- AVENUES benefits
- Friends' discount
- Insurance
- Parental leave
- JEDI program
