Mitarbeiter IT-Support / IT-Helpdesk (m/w/d)
Flossbach von StorchCologne, North Rhine-Westphalia, Germany
Posted November 13, 2025
Full Time
About the Company
Successful, owner-managed company with fast decision-making processes and long-term focus.
Job Description
We are looking for a service-oriented IT support staff member to strengthen our IT support team in Cologne. The role involves processing IT support tickets, troubleshooting, and documenting technical issues, as well as managing user accounts and access rights.
Requirements
- Completed education in the IT sector
- Relevant professional experience in IT support or helpdesk
- Security in handling the Windows operating system and Office 365
- Practical knowledge in telephony, IT service processes based on ITIL
Benefits
- Occupational pension scheme
- Deutschlandticket
- Hybrid work model
- Employee restaurant
- Sports and health offers
