IT Field Engineer (Central London)

Join Our Team as an IT Technical Engineer at Focus Group. As an IT Technical Engineer, you will be responsible for providing remote and onsite support to our customers, installing and configuring ICT solutions, and troubleshooting network equipment and resolving issues for both small and large projects.

Requirements

• Prior experience in IT or Telecom Support or Delivery
• Hands-on experience in network equipment installation and configuration, server and desktop support, and troubleshooting
• Strong communication skills with the ability to liaise with internal and external stakeholders
• Excellent organisational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency with Microsoft technology stack (Windows Desktop, Windows Server, M365)
• Network equipment installation and configuration skills, including routers, firewalls, wireless systems, and network equipment from vendors like Draytek, SonicWall, Fortinet, Watchguard, Meraki, Cisco, Unifi, Netgear, and HP Aruba

Benefits

• Competitive salary (£43,000 + Van + Overtime + Benefits)
• Growth and development opportunities
• Supportive, inclusive culture
• Flexible working hours
• Discretion and professionalism when handling confidential matters