IT Field Engineer (UK Haywards Heath)
Focus GroupEngland, United Kingdom
Posted October 28, 2025
35000 - 35000 GBP year
Full Time
About the Company
Welcome to Focus Group. Established in 2003, we’re proud to be one of the UK’s leading independent providers of essential business technology. Here to take care of all your telecoms, IT and connectivity services. This means everything in one place, one point of contact and one bill to cover everything you need. SME or global enterprise business; public sector, service sector or charity…whatever your size, shape or service, we’ll take the time to get to know your business and deliver the technology to fit the bill. Our teams are experts in their field; passionate about finding the right solutions for you and committed to ensuring your business runs like clockwork. We’re by your side to keep your business phone system at the top of its game, your IT optimised, your data secure, your teams connected and your customers happy. At all times. Leaving you free to focus all your energy on the important stuff. Like growing your business. Telecoms | Mobile | Connectivity | IT solutions | Cyber security | Energy Let’s connect. Let’s grow.
Job Description
Focus Group is seeking an IT Technical Field Engineer to join their team, providing remote and onsite support for customers ranging from SMEs to enterprises. The role involves installing and configuring ICT solutions, troubleshooting network and server issues, and collaborating with project teams. The company is experiencing growth, securing $1bn in funding and recently becoming a Private Company unicorn after a recent funding round. This is an exciting opportunity to be a key contributor to a dynamic and supportive team within a rapidly growing company.
Requirements
- Installation & Configuration of network infrastructure and server/desktop support.
- Customer support for installation or maintenance of IT services.
- Troubleshooting and maintenance of network equipment, servers, and wireless systems.
- Collaboration with project management teams and other support staff.
Benefits
- Professional development opportunities
- Inclusive and collaborative work environment
- Supportive team culture
- Dynamic and varied role
