Medewerker Klantenservice (24-40 uur)

We are looking for a new colleague to join our Customer Service team, providing excellent customer experience and handling customer questions via email, chat, and phone. The role involves administrative processing of customer questions and working closely with colleagues to resolve customer issues. The ideal candidate will have experience in a customer-oriented environment, good command of the Dutch language, and be flexible and customer-oriented.

Requirements

• Experience in a customer-oriented environment
• Good command of the Dutch language in word and writing
• Ability to switch quickly and be flexible
• Customer-oriented and good listening skills
• Strives for the best quality

Benefits

• Market-conform salary
• 8% holiday allowance
• 25 vacation days per year
• Reimbursement of travel costs, home work and pension scheme
• Flexible work culture: the possibility to work hybrid
• 20% discount on the fonQ assortment
• Sports with discount at Urban Sports Club
• Daily a tasty, reasonably priced lunch in our canteen with rooftop
• Space for new ideas and initiatives
• A fun, informal work atmosphere with friendly colleagues and fonQy events