Customer Marketing Manager

Forethought is looking for a Customer Marketing Manager to build programs that engage, retain, and grow our customer base. This role will own customer engagement efforts, lifecycle campaigns, customer advocacy, and voice-of-customer programs.

Requirements

• 5+ years in customer marketing, lifecycle marketing, or a related B2B marketing role
• Strong storyteller with excellent writing and communication skills
• Experience building customer content across email, in-app, and more
• Highly collaborative; comfortable working cross-functionally with CS, sales, and marketing
• Analytical and curious. Driven to understand what makes customers tick and how to keep them engaged
• Organized and proactive, with strong project management skills and attention to detail

Benefits

• Health Insurance
• Paid maternity, paternity & parental leave
• Company-wide wellness days