Helpdesk Technician
Foxconn Industrial InternetWisconsin, United States
Posted October 31, 2025
Full Time
About the Company
Foxconn Industrial Internet is a leading provider of advanced manufacturing solutions and services. The company specializes in leveraging technology to optimize production processes, enhance supply chain efficiency, and drive innovation across various industries. With a focus on automation, artificial intelligence, and data analytics, Foxconn aims to deliver smart, sustainable, and scalable industrial solutions that empower businesses worldwide.
Job Description
FII USA, Inc., a Foxconn Technology Group Company, is seeking a Helpdesk Technician to provide technical support and manage IT infrastructure. The role involves resolving end-user issues, managing system configurations, and maintaining IT equipment. The position offers the opportunity to expand career in Smart Manufacturing and has the potential to be part of a large corporation.
Requirements
- Resolve end-user technical issues and support requests
- Install and configure approved software applications
- Manage and support MDM systems and Active Directory
- Maintain IT inventory and documentation
- Support conference room equipment and printers
- Monitor and resolve network connectivity issues
- Provide scheduled rotating shift coverage (1st, 2nd, and 3rd shift)
Benefits
- Comprehensive benefits package including medical, dental, and vision insurance coverage
- Basic life insurance and short-term disability coverage
- Supplemental life insurance and long-term disability coverage
- 401K
- Personal, Vacation, and Holiday paid time off
- Onsite Aurora Health & Wellness Center
- Continuous learning and growth opportunities
