As a Customer Engineer, you'll bridge data science, technical support, and configuration to enhance the reliability, performance, and impact of Foxen's customer-facing platforms.
Requirements
- Strong analytical and problem-solving skills with experience in data analysis or data science
- Proficiency in SQL, Python, or data visualization tools
- Demonstrated ability to diagnose and resolve complex technical issues
- Experience with Salesforce, Jira, and other support or project tracking systems
- Excellent communication skills, with the ability to explain technical concepts to non-technical audiences
- Detail-oriented, collaborative, and proactive in identifying improvements
Benefits
- Competitive annual salary
- Bonus opportunities
- Robust benefits package
- Choice of three health insurance plans
- Dental
- Vision
- Short-term disability
- Long-term disability
- HSA accounts with company match
- Company paid and voluntary life and AD&D insurance
- FSA-Dependent Care Accounts
- Paid Time Off
- Paid holidays
- 401k with 4% company match