Customer Service Representative

This Customer Service Representative role involves providing excellent support to Spanish-speaking clients by efficiently managing phone and email communications. The role requires a team player with strong communication skills and the ability to handle customer complaints professionally. Responsibilities include answering inquiries, transferring calls, managing customer accounts, and providing information. The position is located in Maracaibo, Zulia, Venezuela.

Requirements

• Spanish speaking
• Ability to handle irate customers
• Team player
• Excellent communication skills (verbal and written)
• Strong phone contact handling skills and active listening
• Customer orientation
• Ability to multitask, prioritize, and manage time effectively
• Scheduling (Monday - Friday 9:00 AM - 6:00 PM GMT -5-00)

Benefits

• Competitive pay
• Teamwork
• Company recognition
• Weekly recreation dynamics
• Payment methods
• Equipment provided
• Celebrations