Account Manager (Dubai)
FreshaDubai, United Arab Emirates
Posted September 10, 2025
Full Time
About the Company
Fresha is the world's leading marketplace platform for beauty, wellness, and self-care, offering consumers a seamless booking experience with top professionals and businesses an all-in-one solution for streamlined operations. With over 1 billion appointments processed, Fresha empowers businesses through comprehensive software and integrations with major platforms, driving growth and efficiency globally.
Job Description
Fresha is a leading marketplace platform for beauty and wellness, seeking an Account Manager for Dubai. The role focuses on driving growth by maximizing marketing and distribution potential for partner businesses through their all-in-one platform. This is a fast-paced, autonomous role requiring a proactive individual who enjoys tackling challenges.
Requirements
- Serve as a lead point of contact for merchants on account management activities
- Take ownership of assigned accounts and support merchant onboarding
- Optimize listing content and matchability on the marketplace
- Analyze reports and execute plans to increase monetization
- Ensure positive merchant experience through communication and resolution
- Contribute to product development based on merchant feedback
- Identify up-sell and cross-sell opportunities
- Experience with online marketplaces or SaaS platforms is desirable
Benefits
- Competitive salary
- Career path opportunities
- Fun work environment
- Inclusive culture
