Technical Support Executive - Taiwan Market

FUJIFILM Business Innovation Malaysia Sdn. Bhd. is seeking a Technical Support Executive to provide remote technical support to customers in the Taiwan Market. The role involves resolving customer issues, adhering to service level targets, and delivering excellent customer experience through effective communication and problem-solving. The position requires a motivated and results-oriented individual.

Requirements

• Degree in any discipline
• At least one (1) year working experience in contact center or customer support related field
• Good command of spoken and written Mandarin
• Proficient in relevant computer applications like MS Office
• Demonstrate excellent communication and problem-solving skills
• Highly motivated and result-oriented team player
• Able to work independently and as a team
• Pleasant disposition and attitude
• Ability to handle stressful situations appropriately