We are looking for a Client Account Manager with 1-4 years of experience in handling international clients to resolve issues and maintain strong relationships with clients.
Requirements
- 1-4 years of experience in client handling roles
- Passionate about client service with good soft skills and proper telephone etiquette
- Clear, concise, and effective written and oral communication skills
- Growth mindset and excitement to learn new things
- Creative, enthusiastic, and energetic with great interpersonal skills
- Ability to work in a fast-paced work environment with spontaneity
- Ability to approach problems logically and rationally to facilitate clear decision-making
- Ability to stay calm and efficient under pressure
- Willingness to work from the office once a week
- Private workroom with the ambience to handle calls
- Good Internet speed (Above 100 MBPS Download and Upload) with the ability to be wired (LAN)
- Power backup (if you have frequent power cut issues)