UX Researcher II
FullbayPhoenix, Arizona, United States
Posted February 25, 2026
Full Time
About the Company
Fullbay is a leader in the heavy-duty repair industry, providing technology to shops to help them run smarter and more efficiently.
Job Description
As a UX Researcher II at Fullbay, you will be responsible for establishing and running core research practices to understand customers and validate product decisions. You will plan and conduct qualitative and quantitative research to inform product strategy and design execution, and partner with Product Managers and Designers to define research questions and align on learning goals.
Requirements
- Minimum of 2–4 years of experience in UX research, user research, or a related role
- Demonstrated experience conducting qualitative research methods such as interviews, usability testing, and field studies
- Experience synthesizing research into insights that influence product or design decisions
- Familiarity with quantitative research methods, analytics tools, or product usage data
- Experience working in SaaS, B2B, or complex workflow-based products preferred
- Comfortable working with cross-functional partners in Product, Design, and Engineering
