Customer Experience Intern
Funding SocietiesKuala Lumpur, Kuala Lumpur, Malaysia
Posted March 5, 2026
Internship
About the Company
Funding Societies | Modalku is Southeast Asia’s largest unified SME digital finance platform, licensed in Singapore, Indonesia, Thailand, and registered in Malaysia, with operations in Vietnam. The company delivers up to US$1 billion in annual business financing through its SME digital lending, savings, and investment services, empowering underserved enterprises across the region. It differentiates itself through a comprehensive ecosystem that includes strategic acquisitions such as CardUp and partnerships with local banks, backed by prominent investors including SoftBank Vision Fund, Khazanah Nasional, and VNG Corporation. Recognized with multiple industry awards, the firm is committed to fair financial access and positive societal impact.
Job Description
Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are looking for a Customer Experience Intern to support customer engagement, assist with onboarding & compliance, and perform operational tasks.
Requirements
- Current student or recent graduate in Business, Communications, Marketing, or a related field.
- Strong written and verbal communication skills in English and Bahasa Malaysia.
- High attention to detail, especially regarding data entry and compliance checks.
- Empathy and a genuine desire to help people.
- Tech-savvy and quick to learn new software tools.
Benefits
- Monthly allowance of RM1,000.
- Flexible working hours.
- Mental health and wellness programs.
- Tech support including a company laptop.
