Senior Manager, Customer Marketing
Fundraise UpUnited States
Posted August 21, 2025
150000 - 170000 USD year
Full Time
About the Company
Fundraise Up is a technology company that optimizes donation processes for nonprofits worldwide. By offering easy payment methods, personalized giving experiences, and advanced analytics, Fundraise Up helps organizations increase conversions and retain donors. With partnerships including UNICEF USA and The Salvation Army UK, the company stands out in its industry through innovative solutions that drive revenue growth for impactful causes.
Job Description
Fundraise Up is seeking a Senior Manager, Customer Marketing to lead programs that turn customers into loyal advocates and growth partners. This cross-functional role sits at the intersection of marketing, customer success, product, and sales, focused on building and scaling customer advocacy and retention. The ideal candidate is a builder who thrives on strategic thinking and execution, excited to drive customer marketing programs in a fast-moving SaaS environment.
Requirements
- 7+ years of experience in customer marketing, lifecycle marketing, or advocacy/community roles in B2B SaaS.
- Strategic mindset with a strong bias towards execution.
- Excellent written and verbal communication skills.
- Highly collaborative experience with cross-functional wins.
- Experience with CRM and marketing automation platforms (HubSpot preferable, Salesforce, or similar).
- Comfortable in a high-growth, startup environment.
Benefits
- Health, Dental, and Vision insurance covered at 100%
- FSA Spending Account
- Remote or Hybrid work
- Paid parental leave
