Manager, Payment & AML Controls, Life Operations
FWD InsuranceHong Kong, China
Posted November 28, 2025
Full Time
About the Company
FWD Group is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets.
Job Description
The Manager, Payment & AML Controls, Life Operations will oversee and strengthen controls over cashier functions within Operations, including premium payment capture and reconciliation, risk assessment, receipt follow-up, and quality assurance check.
Requirements
- Bachelor's degree in Finance, Accounting, Business Administration, or a related field
- At least 8 years of insurance or banking experience, including at least 3 years in cashier management function
- Strong analytical and investigative skills with proficiency in risk assessment, transaction monitoring, and case management.
- Demonstrated track record of accountability, leadership, and cross-functional collaboration.
- Organized and with risk awareness
- Familiar with AML regulations and practice
- Experience with AML software, payment platforms, and data analytics tools is preferred.
Benefits
- 5-day work
- 20-22 days annual leaves
- Excellent learning & development opportunities
- Attractive package