Join FxPro as a Client Relationship Manager and play a key role in developing and maintaining relationships with clients, ensuring client satisfaction, retention, and growth.
Requirements
- Bachelor’s degree in Business Administration or any related field
- 4+ years in a similar role within the industry
- Computer literacy with good command of Google apps
- Proven client relationship experience in the financial industry
- Excellent communication skills (both verbal and written) to interact effectively with clients and internal teams
- Strong client service orientation with the ability to build trust and long-term relationships
- Ability to handle high-pressure situations, such as market volatility and client disputes, with a calm and professional demeanour
- Familiarity with trading platforms, trading instruments and CRM tools
- Strong problem-solving skills to address client issues promptly and efficiently
- Languages: Native Japanese and fluency in English; any additional language will be considered an advantage
Benefits
- Competitive compensation package
- Flexibility of remote work
- All the equipment you need
- 21 days off and 10 sick leaves annually
- Seasoned senior-level team with ample opportunities for professional growth in an international setting