Client Relationship Manager (Japanese speaking)

Join FxPro as a Client Relationship Manager and play a key role in developing and maintaining relationships with clients, ensuring client satisfaction, retention, and growth.

Requirements

• Bachelor’s degree in Business Administration or any related field
• 4+ years in a similar role within the industry
• Computer literacy with good command of Google apps
• Proven client relationship experience in the financial industry
• Excellent communication skills (both verbal and written) to interact effectively with clients and internal teams
• Strong client service orientation with the ability to build trust and long-term relationships
• Ability to handle high-pressure situations, such as market volatility and client disputes, with a calm and professional demeanour
• Familiarity with trading platforms, trading instruments and CRM tools
• Strong problem-solving skills to address client issues promptly and efficiently
• Languages: Native Japanese and fluency in English; any additional language will be considered an advantage

Benefits

• Competitive compensation package
• Flexibility of remote work
• All the equipment you need
• 21 days off and 10 sick leaves annually
• Seasoned senior-level team with ample opportunities for professional growth in an international setting