Servicemitarbeiter / Kundenberater Fahrrad & E-Bike (m/w/d) - Kundenservice & Ausgabe
FXXL Feld GmbHNorth Rhine-Westphalia, Germany
Posted May 2, 2025
Full Time
About the Company
Fahrrad XXL Feld GmbH, with over 65 years of experience, offers an extensive selection of bicycles, e-bikes, accessories, and sports apparel. The company stands out through its self-developed test equipment, indoor test tracks, and wide range of brands, providing a unique experience for customers in NRW. Fahrrad XXL Feld also offers leasing, financing options, guided tours, themed events, workshops, and expert advice.
Job Description
The Service Staff / Customer Advisor role involves providing customer service, handing over new bikes and e-bikes, managing workshop processes, and coordinating appointments. The ideal candidate will have a completed training, strong customer service skills, and a technical affinity for bicycles, especially e-bikes.
Requirements
- Completed training – ideally in a commercial or technical field
- Strong customer and service orientation
- Independent, organized and flexible working style
- Team spirit, social competence and joy in contact with people
- Technical and bicycle affinity (especially for e-bikes)
Benefits
- A secure, modern workplace with high customer demand
- Company bike leasing for private and business use
- Attractive employee discount on our entire range
- Voucher for our Café Velo
- Training and development opportunities for your personal development
- A motivated team with flat hierarchies
