Customer Service Representative
GAC GroupSelangor, Malaysia
Posted July 12, 2025
Full Time
About the Company
GAC Group is a global leader in shipping, logistics, and marine services, offering flexible and value-added solutions to help customers achieve strategic goals. With a 65-year history, GAC operates worldwide through over 300 offices in 50 countries, emphasizing world-class performance, innovation, ethics, and a strong human touch.
Job Description
The main purpose of the job is to provide Customer Service Excellence to GAC customers consistently day in day out. The job exists to grow profitable revenue and meet specific company objectives by focusing on Customer Service Excellence, customer retention, development, and acquisition of new business.
Requirements
- Minimum Diploma / Degree Holder in Logistics, Supply chain, Shipping or similar field
- Minimum 3 years relevant working experience in the freight forwarding industry in similar position
- High level of industry knowledge
- Excellent communication skills in English & Bahasa Malaysia (Writing & Speaking)
- Proficient in Microsoft Office and ability to learn new software quickly