The Community Director is responsible for maintaining the physical asset and maximizing the financial returns in accordance with the owner’s objectives. The Community Director must be a leader who is able to attract, advise, and present to current and potential clients the value of choosing Gallery Residential.
Requirements
- Supervises and mentors property on-site team by communicating and updating goals through one on one mentoring and team daily huddles.
- Hires, onboards and trains team members and manages their performance in accordance with company policies, values, and business practices.
- Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information concerning the property’s performance, and responding to owner requests as needed.
- Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, completing financial bank deposits, and preparing and reviewing monthly financial status reports.
- Gathers, analyzes, and interprets current market and economic trends that may impact the property, and implements short-range and long-range marketing and leasing strategies to achieve the property’s occupancy and revenue goals.
- Promotes resident satisfaction and retention by responding to questions, grievances and requests in a timely manner, and taking appropriate action to resolve and address service issues.
- Conducts regular property inspections in person and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.
- Oversees lease enforcement policies by completing periodic apartment inspections, following proper notice requirements, following eviction procedures, and imposing and collecting late fees and other charges as allowable and stated in the terms of the lease.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401k plan
- Paid time off
- Holidays
- Vacation days
