Customer Service Manager
Gastro HealthMiami, Florida, United States
Posted March 13, 2026
56000 - 70000
Full Time
About the Company
Gastro Health is a leading private equity-backed group of specialists focused on digestive and liver medicine. The organization delivers comprehensive care across adult and pediatric gastroenterology, hepatology, colorectal surgery, and advanced endoscopy, positioning it as one of the country’s largest and fastest-growing GI practices. Its multidisciplinary approach combines clinical excellence with innovative care models to improve patient outcomes. Gastro Health’s rapid expansion and commitment to high-quality service set it apart in the competitive healthcare landscape.
Job Description
Award Winning Customer Service Department Looking for Strategic Director of Customer Service to oversee customer issues, employee training, and employee incentives, with excellent knowledge of company products and programs.
Requirements
- Policy Development and Deployment
- Problem Resolution
- Customer Relations
- Employee Training and Development
- Develops and implements procedures for the Customer Service Department
- Monitors programs and procedures for effective delivery and customer satisfaction
- Sets performance standards and coaches Customer Service Team
- Provides feedback and makes employment decisions