Service Desk Agent, Jr
GBMEl Salvador
Posted April 5, 2025
Full Time
About the Company
GBM provides end-to-end digital solutions across the Gulf region through strategic partnerships and skilled workforce.
Job Description
GBM is the leading IT services company in Central America and the Caribbean, seeking a Service Desk Agent, Jr to provide technological solutions with infrastructure, software, consulting, and specialized services.
Requirements
- Experience in technological support level 1 to end users, telephone calls, email, and tools for documenting transactions (ITSM)
- Technical secondary in engineering in systems, networks, computer science, or university student of careers in engineering in systems, computer administration, or degree
- Basic knowledge of ITIL, software installations, support to end users, and networks
Benefits
- Competitive salary and benefits by law
- Medical insurance and life insurance
- Academies in our U-GBM University