Customer Service Representative
GEICOFredericksburg, Virginia, United States
Posted December 9, 2025
23000 - 47000 USD year
Full Time
About the Company
GEICO is a leading insurance company that provides quality coverage to millions of customers.
Job Description
GEICO is seeking a Customer Service Representative to provide excellent customer service to policyholders in our Fredericksburg, VA office. The role involves answering billing questions, making policy changes, and providing recommendations. The company offers a rewarding career with growth opportunities, a comprehensive total rewards program, and a flexible work environment.
Requirements
- Experience providing outstanding customer service
- Effective communication skills
- Ability to work in a fast-paced, high-volume call center environment
- Willingness to learn new skills and adjust to changes quickly
- Solid computer and multi-tasking skills
- High school diploma or equivalent
Benefits
- 10% evening differential for applicable shifts
- 20% weekend differential for applicable shifts
- Comprehensive Total Rewards program
- Market-competitive compensation
- 401K savings plan with 6% match
- Performance and recognition-based incentives
- Tuition assistance
- Mental healthcare
- Fertility and adoption assistance
- Workplace flexibility
- GEICO Flex program for remote work