Seasonal Customer Service Specialist- Temp to Hire- Hybrid- Johnston & Murphy
GenescoNashville, Tennessee, United States
Posted November 6, 2025
Full Time
About the Company
Genesco is a global footwear retailer and brand owner operating over 1,400 stores across the United States, Canada, the United Kingdom, and Ireland. The company offers a diverse range of fashion and classic footwear, including its own brands and licensed products such as Levi’s, Dockers, and Bass. Genesco also sells wholesale through its Johnston & Murphy line, providing high‑quality shoes to a broader market. By blending trend‑setting styles with timeless classics, Genesco delivers both style and durability to consumers. Its extensive retail footprint and dual focus on retail and wholesale enable the company to capture a wide audience while maintaining strong brand equity.
Job Description
The Customer Service Specialist is responsible for servicing the needs of Johnston & Murphy customers and retail locations using excellent product knowledge and internal processes.
Requirements
- 1 year experience in a customer service, retail or sales related field
- High school diploma or equivalent, some college preferred
- Effective interpersonal skills and customer focused attitude to contribute to the success of the team
